Solutel Worldwide

SOLUTEL WORLWIDE

We specialize in IT Support & Telecomunication services

About Us


SOLUTEL WORLDWIDE is a newly created Bulgarian IT & Telecommunication services company with the aim of becoming the leading provider of technical support services for individuals and businesses based around the world. All our staff are experienced, friendly, professional and based in Sofia, Bulgaria and Jakarta Indonesia. Our goal is to provide you with fast and effective solutions to all your IT problems no matter where you are or when it happen. We work around the clock with thousands of satisfied customers worldwide with our call center based in Jakarta Indonesia.


With SOLUTEL WORLDWIDE You never have to worry about diagnostic costs, labor costs, additional fees or hidden costs of any kind because we charge a fixed monthly or annual fee and you never have to worry.


Get in Touch

Our Values


MISSION: Our mission is to provide the highest quality technology-based services and to do it while being professional, reliable, detailed and amicable. Our IT service solutions are given the highest level of management and support using cutting-edge technology. With the utmost quality and consistency, we provide clients with effective solutions making technology an asset for them.


VISION: To be recognized as a leader in quality and value and as a critical component of corporate strategy, to be loved by our clients and staff, and to be the reference as an international IT services call center.

Services...

What we offer...


TELEPHONY

Switched on solution for SMEs. Cloud based telephony system, and extensions at the right price.

IT SUPPORT FOR HOME USERS

Inexpensive and affordable for everyone. Our pricing structure has been designed to be accessible to all.

IT SUPPORT FOR ENTREPRENEURS

We work for you, not for any brand, so we strive to find fast and satisfying solutions so you can use your computer equipment as quickly as possible.



MANAGED IT SERVICES

SOLUTEL WORLDWIDE, gives large companies IT support solutions, reachable 24/7 with our Call Center based around the world.

CALL CENTER OUTSOURCING

Our other outsourcing solution gives the chance to small businesses to have a professional call center system at the right price

CRM SYSTEM

A customisable Customer Relationship Management System (CRM) at a very competitive price.

Portfolio


What we have created

Paris

Jakarta

Yes, we built HALODOC's Telephony system.

San Francisco

Jakarta Barat

We also made the Call Center system for Langit Tour & Travel.


What our customers say

Pricing

Choose a payment plan that works for you

Basic PBX

1 Virtual PBX for small businesses

1 CPU Cores & 1GB RAM

40 GB HDD

100 mbps Bandwidth

8/5 Telephone Support (Monday - Friday)

Endless Email Support

1 Day Training

* Call charge are billed separately on a monthly basis

Pro PBX

1 Pro service Virtual PBX

2 CPU Cores & 2GB RAM

80 GB HDD

100 mbps Bandwidth

Endless Email Support

12/5 Telephone Support (Monday - Saturday)

1 Day Training

* Call charge are billed separately on a monthly basis

Shared PBX

1 Enterprised Shared Virtual PBX

1 CPU: Intel Xeon E3-1245v5 - 4c/8t - 3.5GHz /3.9GHz

64 DDR4 ECC 2133 MHz Memory

1 SoftRaid 2x450 SSD

Bandwidth Unlimited

24/7 Email & Telephone Support

3 Days Training

* Call charge are billed separately on a monthly basis

Dedicated

1 Dedicated Virtual PBX

1 CPU: Intel Xeon-D 1540 - 8c/16t - 2.1GHz /2.6GHz

128 GB DDR4 ECC 2133 MHz

1 SoftRaid 2x480 SSD

Unlimited Bandwidth

24/7 Email & Telephone Support

3 Days Training

* Call charge are billed separately on a monthly basis

VIRTUAL EXTENSION

1 Virtual Extension

Shared Telephone number

Inbound & Outbound calls*

Works with PC or Mobile Softphone

Email Support (Monday - Friday)

* Call charge are billed separately on a monthly basis

 

 

CRM SYSTEM

1 CRM System

2 CPU Cores & 2GB RAM

80 GB HDD

100 mbps Bandwidth

8 Hours Email & Telephone Suppor (Monday - Friday)

1 Day Training

 

 


For outsourcing services please contact us, for other prices please click here.

CONTACT

Contact us and we'll get back to you within 24 hours.

HQ: Bulgaria, Sofia 1799, Mladost 2, Blk. 242, Ent. 1, Apt. 6

Branch: Tower Cendana, Kalibata City, Jakarta Indonesia

bahasa Indonesia: (+62) 21 - 8062 7909

Lign Francaise: (+33) 972 589211

solutelww@gmail.com


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